FAQ

Who is Hugo Coffee Roasters? 
We are a small but mighty coffee company located in Park City, UT. Our roastery is where we process ethically and sustainably harvested beans to produce the range of coffees we sell online, at grocery and retail partners and through our flagship café, Hugo Coffee Shop. The shop (located at 1794 Olympic Parkway inside the Park City Visitor’s Center) is where we serve up delicious coffee and other beverages, as well as great food and snacks 7 days a week. We’ve got fast Wi-Fi and mountain views for days. And your pups are always welcome to join you in our shop!

What exactly is the Hugo Coffee Roasters’ giveback program?
All of Hugo Coffee Roasters’ employees have two things in common; we love coffee and dogs (not necessarily in that order). In 2018, we married our passions and launched our giveback program to donate 10% of our profit to dog rescue. Thanks to the generous support of coffee and dog lovers like you, we donated over $8,000 in 2018 and $12,000 in 2019.

How does Hugo Coffee Roasters determine which non-profit rescues receive donations?
For our own direct to consumer sales at Hugo Coffee Roasters, all in-store sales benefit Wasatch back rescue organization, Nuzzles & Co.  All online sales benefit Wasatch front based Best Friends Animal Society Utah.

For donations generated through sales at our grocery and retail partners, owners/managers of those establishments make the choice, which have included Paws For Life, Canines With a Cause and Utah Animal Adoption Center. With proceeds donated through pop-up events, we let our event partners choose their rescue beneficiary.

Can I choose which rescue organization my purchase benefits?
At present, we only allow our wholesale customers to determine their beneficiary. If you wish to know the beneficiary of your favorite local grocer/retail shop, we are happy to provide that information! Shoot us an email at: hello@hugo.coffee

I am a wholesale buyer. How can I get Hugo Coffee Roasters’ products in my establishment?
Drop us a line at: hello@hugo.coffee. We can discuss pricing, shipping and a beneficiary of your choosing! We are open to opportunities through the United States and its territories.

I’d like Hugo Coffee to pop-up at my next event. How do I make that happen
For more information and details on a Hugo Coffee Roasters presence at your event, please contact our event guru, Chantell@hugo.coffee

Why not give back to all animals and not just dogs?
We do not restrict the use of our donations to dog rescue only. We donate to animal rescues and we are perfectly happy for our donations to support all animals.